Si tienes problemas de sonido o audio, las siguientes sugerencias pueden ayudarte. Las sugerencias se enumeran en orden, por lo que debes empezar por la primera; comprobar si se soluciona el problema y, de no ser así, continuar por la siguiente.

Turn on Find my device. When you set up a new device, you can decide whether to turn on or turn off the Find my device setting. If you turned it off during setup and now want to turn it on, make sure your Windows device is connected to the internet, has enough battery power so it can send its location, and that you're signed in to the device using your Microsoft account.

Billing & payments. Your dashboard is also where you can: Buy, renew, or cancel a subscription.

Learn how to tell if your Office software is genuine. To help determine if your Microsoft software is genuine, go to our How to Tell site for more information. Here you'll learn about authentic packaging, including what to look for with product key labels, and Certificate of Authenticity (COA), how to report counterfeit software, and find out what your shopping and licensing options are.

Learn more. Fix problems with apps from Microsoft Store. Manage your purchases from the Microsoft Store. Need more help? Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help.If you still need help, select Contact Support to be routed to the best support option.

¿Está preparado para instalar? Antes de empezar, asegúrate de que tu PC o Mac cumple los requisitos del sistema.. Si ya ha canjeado una clave de producto, simplemente va a reinstalar las aplicaciones o sabe que tiene una licencia asignada a través del trabajo o la escuela, puede ir directamente a la sección iniciar sesión para descargar e instalar Microsoft 365 u Office.

Microsoft's products and services work best if you use the same language and region across all your devices, and in all of your app and Store settings.

Si estás instalando Windows en un nuevo dispositivo o placa base por primera vez y no tienes una clave de producto, selecciona No tengo una clave de producto durante las pantallas de instalación. Cuando se le solicite, escriba la cuenta de Microsoft que desea usar para comprar una licencia digital para este dispositivo.

Activate by using the telephone You can telephone an Activation Center using the numbers for your specific country/region listed in this article to activate your product with the help of a customer service representative.. Telephone activation might take longer than activation through the Internet. You should be at your computer when you call, and you should have your software Product Key ...

注意: 带 USB Type-C 连接器的电脑具有更高的功率限制。 如果连接器支持 USB 电力传输，则其能够以更大的功率实现更快速充电。. 要更快地充电，你的电脑、充电器和线缆均必须符合行业标准。