Check the device. If the device doesn't appear to work at all (no lights appear on the device when it’s plugged in, or the cursor doesn't move or doesn't appear on the screen), connect the device to another PC and make sure the device works on that PC.

Here’s how to reinstall Microsoft Edge whether you’re a Windows or Mac user: Open any working browser. (Note: If you’re a Windows user and your Microsoft Edge is not currently functioning, to open Internet Explorer, type IE in the search box on the taskbar and then select Internet Explorer from the results.Or press the Windows logo key on your keyboard and then type IE in the search bar.)

Access, download, or run the Surface app and the Surface Diagnostic Toolkit to help find and solve Surface problems.

Take a picture of some printed data Maybe you’d like to get data from your previous tax returns into Excel and you only have printed copies.Just take a picture of each one, transfer the pictures to your computer (OneDrive is great for this). Then, click Data > From Picture > Picture From File and follow the on-screen instructions to convert picture to data.

Use your phone's audio. If your mic doesn’t work after trying the solutions above and you see one of the messages below, select Call me back to use your phone’s mic.. Enter your phone number and select Call me to receive a call from Teams that will connect you to your meeting. Your audio will come from your phone, but other content sharing will still take place on your desktop.

Updates to the default screen and sleep settings now help you use energy more efficiently and extend battery life. You can find efficiency settings in Windows 11 at Settings > System > Power & battery .. For a guided walkthrough of how each of the power and battery settings can improve your device's performance, click the button to open the Get Help app:

Turn on Find my device. When you set up a new device, you can decide whether to turn on or turn off the Find my device setting. If you turned it off during setup and now want to turn it on, make sure your Windows device is connected to the internet, has enough battery power so it can send its location, and that you're signed in to the device using your Microsoft account.

Make text bigger on your screen. If the text size feels too small when navigating through Windows, you can make the text bigger. This affects, for example, title bars, menus, and icon texts.

If pressing the Connect button in action center doesn't find your device in Windows 10, here are some things to try:. Check action center to see if your Windows device supports Bluetooth. If it does, there'll be a Bluetooth button in action center. Make sure it's turned on.

Sign out of your account and then sign in to your new account. If everything is fixed, move your personal data and files to the new account. To move your personal files from your old account to your new account, try opening File Explorer, expanding This PC, selecting OSDisk (C:), and looking in the Users folder, where you should see folders for both accounts.