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Here are some solutions to common problems with the new Microsoft Edge . If Microsoft Edge keeps crashing. If you can't open Microsoft Edge, or if it opens briefly and then closes, or if you’re unable to open specific webpages, here are some things you can try.

Access, download, or run the Surface app and the Surface Diagnostic Toolkit to help find and solve Surface problems.

Turn your Windows PC into a mobile hotspot by sharing your internet connection with other devices over Wi-Fi. You can share a Wi-Fi, Ethernet, or cellular data connection.

Is it available on my device? BitLocker encryption is available on supported devices running Windows 10 or 11 Pro, Enterprise, or Education. On supported devices running Windows 10 or newer BitLocker will automatically be turned on the first time you sign into a personal Microsoft account (such as @outlook.com or @hotmail.com) or your work or school account.

Note: You might not be able to change the power mode when a custom power plan is selected.If you can’t set the power mode in Power & battery settings, open Control Panel, select System and Security > Power Options, then choose a Balanced power plan.

Take a picture of some printed data Maybe you’d like to get data from your previous tax returns into Excel and you only have printed copies.Just take a picture of each one, transfer the pictures to your computer (OneDrive is great for this). Then, click Data > From Picture > Picture From File and follow the on-screen instructions to convert picture to data.

Take a closer look at the macro . You can learn a little about the Visual Basic programming language by editing a macro. To edit a macro, in the Code group on the Developer tab, click Macros, select the name of the macro, and click Edit.This starts the Visual Basic Editor.

Resolve Windows blue screen errors with tips and resources to do your own troubleshooting, or contact the Microsoft support if you need more help.

If the USB recovery drive doesn’t work on your Surface. If you can’t boot from your USB recovery drive or don’t see the Recover from a drive option, you may need to ensure that the boot-from-USB function in the Surface BIOS is enabled or configure the boot order so the USB drive is the first option. For more info, see Boot Surface from a USB device.