Microsoft Edge is the recommended browser by Microsoft. Support for Internet Explorer ended on June 15, 2022. Internet Explorer 11 has been permanently disabled through a Microsoft Edge update on certain versions of Windows 10.

If the LED indicator isn’t lit, you may have a problem with your power supply. For more info, see What to do if your Surface power supply or charger doesn't work. If you are trying to charge your Surface from the USB-C port, see Troubleshoot problems with USB-C on Surface

If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide. If we detect a problem with your account, we'll tell you what you need to do to solve the problem.

If your Surface still didn't turn on after charging it and trying the keyboard and tablet shortcuts, you can try to force a shutdown, then restart. Here's how: Press and hold the power button until the logo screen appears (about 20 seconds). See Force a shut down and restart your Surface for more info.

If you're having trouble launching Microsoft Store, here are some things to try: Reset the Microsoft Store cache: Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK.

Top of Page. Contacts (People) keyboard shortcuts. The People view is your address book in Outlook where your personal contacts are stored and where you can open any address book that has been set up for your organization. The People, Mail, and Calendar views work together so you can easily send mail to and schedule appointments with your most important people.

Installing Windows 11 on this PC is not recommended and may result in compatibility issues. If you proceed with installing Windows 11, your PC will no longer be supported and won't be entitled to receive updates. Damages to your PC due to lack of compatibility aren't covered under the manufacturer warranty. Before you install Windows 11

A Blue cloud or a cloud with an arrow icon next to your OneDrive files or folders indicates that the file is only available online. Online-only files don’t take up space on your computer. You can’t open online-only files when your device isn’t connected to the Internet. Learn more about OneDrive Files On-Demand.

After you turn on two-step verification or set up the Authenticator app, you may run into issues if you use older devices (like Xbox 360 or a mail-sending security camera) that don't support two-step verification. For those devices, you can sign in with an app password instead. An app password is a long, randomly generated password that you provide only once instead of your regular password ...

This is incredibly important if a mistake was made, you have issues with malware or a virus, or you just prefer a previous version. This is also important when you're collaborating with others and someone makes changes you didn't want in a file. The experience for Version History is similar across your apps.