Get Microsoft billing support. Find help with Microsoft Store purchases, subscriptions, refunds, payment options, and checking your order history.

A family group is a set of individuals connected through the Microsoft Family Safety app on their Windows, Xbox, or mobile devices. Establishing a family group is an easy, effective way to encourage healthy online habits and manage busy schedules.

On the settings page for that app, change the setting for Let this app run in the background.Here’s a summary of each option: Always.The app is always allowed to run in the background—receive info, send notifications, and stay up to date—even when you’re not actively using it.

Si tienes problemas de sonido o audio, las siguientes sugerencias pueden ayudarte. Las sugerencias se enumeran en orden, por lo que debes empezar por la primera; comprobar si se soluciona el problema y, de no ser así, continuar por la siguiente.

Important: When you close your Microsoft account, your email and contacts are deleted from our servers and can't be recovered.If you use your Microsoft account with Xbox, Skype, OneDrive, or other Microsoft services, you'll no longer be able to access those services.

The Health report starts off by showing you the last time a Device Health scan was run. The time displayed should be basically the current time, as Windows Security tries to run a Device Health scan when you open the Device performance & health page.. Beyond the time of last scan you'll see the status of the key areas that Device Health monitors:

Descubre cómo enviar una solicitud para obtener el reembolso de una compra de contenido digital de Xbox.

تحقق من خدمات وألعاب وتطبيقات Xbox بحثًا عن أي انقطاع في الخدمة.

Important: If your device is out of support, it is no longer receiving security updates from Microsoft and may become more vulnerable to security risks and viruses.Therefore, we strongly recommend that you update to the latest version of Windows. Each version of Windows is supported for 18 months.

To help protect your privacy, the new Microsoft Edge sets tracking prevention to balanced by default. For increased protection, you can switch your tracking prevention to strict or block all third-party cookies.