An upgrade differs from an update in that it moves your PC from a previous version of Windows—such as Windows 10—to Windows 11. This FAQ is intended to answer questions about upgrading to Windows 11.

Contact Microsoft Support. What's new. Surface Pro; Surface Laptop; Surface Laptop Studio 2

Free. A Free badge means an active Microsoft 365 Family or Personal subscription isn't associated with the account you signed in with. Only the free web versions of Word, Excel, and PowerPoint are available to you. To access these apps in your browser, all you need to do is to sign in to Microsoft365.com with your Microsoft account and select the app you need from the app launcher .

To add another account to OneDrive on your computer. If you already have a personal OneDrive account set up, you can only add work or school accounts.

Keystroke. What it does. Windows logo key + R Opens the Run command. Windows logo key + S Opens Search. Windows logo key + E Opens File Explorer. Alt + Tab. Opens Task Switcher, moving forward with each press of Tab, switching to that window on release

That verification method isn’t working right now: Sometimes the block may be tied to the verification method you are using.Try using another verification method connected to your account. For example, if you are using SMS to verify yourself and are hitting a block, try using an alternate email that is connected to the account to receive your authorization code.

To pin apps to the taskbar. Select Start , select the arrow next to All apps, right-click the app, then select More > Pin to taskbar.

To pin Quick Assist to your taskbar so you can quickly get back to it, after Quick Assist is open, right-click (or press and hold) the icon on your taskbar > Pin to taskbar. If the old app icon still appears on your device, make sure you select the new app icon.

Learn how to manage extensions in Microsoft Edge, including adding, disabling, or removing them as needed.

Use the Windows Quick Assist app to get help with a computer problem from family or friends or help them out. Quick Assist uses a remote connection, so remember to only use it with people you trust, since they can see your computer screen or control your PC (if you allow it).