Sign out of your account and then sign in to your new account. If everything is fixed, move your personal data and files to the new account. To move your personal files from your old account to your new account, try opening File Explorer, expanding This PC > OSDisk (C:), and looking in the Users folder, where you should see folders for both accounts.

Open your Windows Security settings. Select Virus & threat protection > Protection history. The Microsoft Defender Offline scan will automatically detect and remove or quarantine malware. Learn how to remove malware from your PC. Use Microsoft Defender Antivirus in Windows 10 or Windows 11 to scan your PC for malware, viruses, or other threats.

If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide. If we detect a problem with your account, we'll tell you what you need to do to solve the problem.

Connect the installation media you created to your PC and reinstall Windows 11. Open File Explorer and select the drive with the installation media. From the root directory of the drive, double-click setup.exe, and then select Yes when asked if you’d like to allow the app to make changes to your device.

Pour créer un support d’installation, accédez au site web de téléchargement du logiciel, sur lequel vous trouverez des instructions détaillées. Sur ce site web, vous pouvez choisir une version de Windows et créer votre propre support d’installation à l’aide d’un disque mémoire flash USB ou d’un DVD. Pour accéder directement ...

Select Start , select the arrow next to All apps, right-click the app, then select More > Pin to taskbar. If the app is already open on the desktop, press and hold (or right click) the app's taskbar icon, and then select Pin to taskbar. Note: To remove a pinned app from the taskbar, right-click the app icon, then select Unpin from taskbar.

Here are some solutions to common problems with the new Microsoft Edge . If Microsoft Edge keeps crashing. If you can't open Microsoft Edge, or if it opens briefly and then closes, or if you’re unable to open specific webpages, here are some things you can try.

If the Encrypt contents to secure data check box is selected, you have to have the certificate that was used to encrypt the file or folder to be able to open it. In this situation, you should obtain the certificate from the person who created or encrypted the file or folder, or have that person decrypt the file or folder.

To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes. To contact us in Outlook.com, you'll need to sign in. If you can't sign in, click here .

Enter your Email, phone, or Skype name in the first box if you know it.; In the Contact email address text box, type an email address where we can contact you or send your password reset link. Note that this email address should be different from the one you’re trying to recover. In the third text box, type the characters displayed on the screen.