Important: You won't lose files or data by resetting OneDrive on your computer.Resetting OneDrive only disconnects all your sync connections (including personal and work or school).

个人设备的所有者或管理员激活了 BitLocker (在某些设备上也称为设备加密，) 通过“设置”应用或控制面板： 在这种情况下，激活 BitLocker 的用户选择了保存密钥的位置，或者在设备加密的情况下选择 (，) 自动将密钥保存到其 Microsoft 帐户。

Change your password with your email provider. See the following sections for instructions on changing your email account password for several major email providers.

If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide.

If you want to stop a file or folder from syncing or backing up, you can pause the upload or download. See Stop syncing temporarily below for details.. If uploads or downloads with the OneDrive website are taking too long, or you selected the wrong files, they can be cancelled.

To activate using your digital license, you'll need to upgrade to Windows 11 Pro: Save your work and close any open apps.

Para obter suporte no Outlook.com, clique aqui ou selecione Ajuda na barra de menus e digite sua consulta. Se a autoajuda não resolver seu problema, role para baixo até Ainda precisa de ajuda? e selecione Sim.. Para entrar em contato conosco no Outlook.com, você precisará entrar.

Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account.

Locate the device that you want to check the warranty on, then select Info & support.

Important: If your Microsoft cloud storage is full, you cannot send or receive email.Messages sent to you while your storage was full are bounced back to the sender and are unrecoverable. Check your mailbox storage to see what's taking up space. Learn more about recent changes.