Sign out of your account and then sign in to your new account. If everything is fixed, move your personal data and files to the new account. To move your personal files from your old account to your new account, try opening File Explorer, expanding This PC > OSDisk (C:), and looking in the Users folder, where you should see folders for both accounts.

Make sure you create a strong, unique password to help keep your account secure. Use capital letters, numbers, and symbols in your password, and try not to use the same password for different accounts.

Important: If your device is out of support, it is no longer receiving security updates from Microsoft and may become more vulnerable to security risks and viruses.Therefore, we strongly recommend that you update to the latest version of Windows. Each version of Windows is supported for 18 months.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

Whether you’re creating a new document or working on an existing one, Copilot can help you move forward. In a new, blank document or upon creating new line in an existing document, the Draft with Copilot experience appears.. The description you provide can be a simple sentence or a more complex request with outlines, notes, or referenced files that you want Copilot to use.

To install a 64-bit version of Windows, you need a CPU that's capable of running a 64-bit version of Windows. The benefits of using a 64-bit operating system are most apparent when you have a large amount of random access memory (RAM) installed on your computer, typically 4 GB of RAM or more.

Select your profile picture at the top right of Teams. When your account manager opens, select your profile picture again.

Lithium-ion batteries wear out over time, which can result in a battery not holding a charge for as long as it did when it was new. Keeping the battery charged to 100% all the time can cause it to deteriorate faster.

Notes: Meeting recordings won't capture whiteboards, annotations, shared notes or content shared in the stage view by apps, and also won't include videos or animations embedded in PowerPoint Live presentations.

Here are some solutions to common problems with the new Microsoft Edge . If Microsoft Edge keeps crashing. If you can't open Microsoft Edge, or if it opens briefly and then closes, or if you’re unable to open specific webpages, here are some things you can try.