Troubleshoot unrequested verification codes. Note: If you're still not receiving verification codes, you may have to choose another method, or wait until you can access the phone or email you've listed. To protect your account and its contents, our support agents are not allowed to send verification codes or access and change account details ...

Microsoft generally releases the MSRT on a monthly cadence as part of Windows Update or as a standalone tool. (For exceptions, see Skipped releases.)Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see Covered malware families).For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.

When you get a new device and start up Windows 10 for the first time, the antivirus protection that comes installed with the device is your default security app.

Select Start > Settings > Update & Security > Windows Security and then Virus & threat protection > Manage settings. (In early versions of Windows 10, select Virus & threat protection > Virus & threat protection settings .) Open Windows Security settings. Switch the Real-time protection setting to Off and choose Yes to verify.

Select Start , select the arrow next to All apps, right-click the app, then select More > Pin to taskbar. If the app is already open on the desktop, press and hold (or right click) the app's taskbar icon, and then select Pin to taskbar. Note: To remove a pinned app from the taskbar, right-click the app icon, then select Unpin from taskbar.

Select Start , enter Quick Assist, then select it in the list of results (or press the Windows key + Ctrl + Q). In the Code from assistant box, enter the 6-digit code they gave you, then select Submit. To allow the connection and start sharing your screen, select Allow. When someone is helping you, they might request full control of your PC.

Step 1 - Uninstall Office using the uninstall support tool. Click the button to download and install the Office uninstall support tool. Download. Follow the steps below to download the uninstall support tool according to your browser. Tip: The tool may take a few minutes to download and install. After completing the installation, the Uninstall ...

Go to the Windows 7 Service Pack 1 download page on the Microsoft website. Select the Download link that corresponds to your version of Windows 7. Select each of the download links and save them to your PC. When you're ready to install SP1, run the .exe file you downloaded from the site. Then follow the instructions to install SP1.

Info for Windows Insiders. If you’re an Insider and the current preview build isn’t working for you, select Start > Settings > System > Recovery .Next to Go back , select Go back.This won’t remove your personal files, but it’ll remove recently installed apps and drivers, and change settings back to their defaults.

Help with BitLocker. Finding product keys for Windows and Office. Other support. Help with a work or school account password. I need to talk to a customer support agent. Learn how to get Microsoft account help, troubleshoot sign in issues, keep your account secure, and manage your Microsoft account dashboard.