Select the Windows Security app from the search results, go to Virus & threat protection, and under Virus & threat protection settings select Manage settings.

Note: You might not be able to change the power mode when a custom power plan is selected.If you can’t set the power mode in Power & battery settings, open Control Panel, select System and Security > Power Options, then choose a Balanced power plan.

Lithium-ion batteries wear out over time, which can result in a battery not holding a charge for as long as it did when it was new. Keeping the battery charged to 100% all the time can cause it to deteriorate faster.

Test your camera with the Camera app. Select Start , then choose Camera from your apps. If you're asked to allow access to the Camera, select Yes.If the camera works in the Camera app, the problem might be with the app you're trying to use.

In Windows, having a camera and microphone as part of your device lets you make Teams video calls, take pictures, record videos, and more. Many apps and services request and use the camera or microphone, and Windows settings give you control over which apps can use your camera or microphone.

Contact Microsoft Support. What's new. Surface Pro; Surface Laptop; Surface Laptop Studio 2

To pin Quick Assist to your taskbar so you can quickly get back to it, after Quick Assist is open, right-click (or press and hold) the icon on your taskbar > Pin to taskbar. If the old app icon still appears on your device, make sure you select the new app icon.

If you want to give access to desktop apps, make sure that Let desktop apps access your microphone is turned on.You can't turn off microphone access for individual apps. Others can't hear me. Try the following solutions:

Tip: If you're a Microsoft 365 Family or Personal subscriber you get Microsoft Defender, our advanced security software for Windows, Mac, iOS, and Android, as part of your subscription.Learn more at Getting started with Microsoft Defender.

Use the Windows Quick Assist app to get help with a computer problem from family or friends or help them out. Quick Assist uses a remote connection, so remember to only use it with people you trust, since they can see your computer screen or control your PC (if you allow it).