If you're having trouble launching Microsoft Store, here are some things to try: Reset the Microsoft Store cache: Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK.

Select the Microsoft Store icon on the taskbar or select the search box and type "Microsoft Store."

Learn how to troubleshoot problems installing or running games from the Xbox app for PC and handhelds.

Update Microsoft Store: Select the Start button, and then from the apps list, select Microsoft Store. In Microsoft Store, select See more > Downloads and updates > Get updates. If an update for Microsoft Store is available, it will start installing automatically.

Learn why you might not be able to find or install some of the apps in Microsoft Store.

Here's how to download apps and games so you can get up and running right away. Open Microsoft Store. To get a game or app from Microsoft Store: To see more of any category, select Show all at the end of the row. Select the app or game you'd like to download, and then select Get.

Download the latest versions of Microsoft Store apps and games.

Learn how to find and install digital downloads from Microsoft Store. See instructions to download and install software directly purchased from Microsoft.

Microsoft Support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows 11, Surface, and more.

Learn how to contact Microsoft Store support to get help for your payment and billing issue.