Web-based applications crash if Internet Explorer 11 or Internet ...
Fixes an issue in which you receive crash reports for web-based applications. This issue occurs if Internet Explorer 11 or Internet Explorer 10 is installed on your computer.
List of security program cleanup and uninstall tools
Provides links to the uninstall tools and directions for many security programs.
Repair apps and programs in Windows - Microsoft Support
This article explains how to repair apps and programs in Windows 11 and use Settings to fix common app issues without reinstalling. You can repair some apps and programs if they're not running correctly. Note that you won't see repair, change, or modify options for all apps and programs. Repair options from the Settings page.
Remove specific prevalent malware with Windows Malicious Software ...
Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see Covered malware families). For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.
Use the System File Checker tool to repair missing or corrupted system ...
When critical Windows system files are missing or corrupted, your operating system may begin to malfunction. Common symptoms include Windows features not working properly, system errors, or Windows becoming unresponsive or freezing.
Fix problems that block programs from being installed or removed
After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, but we recommend moving to Windows 11. Learn more. Note: Use these steps for Windows programs.
Internet Explorer 11 crashes when you turn on or turn off Enterprise ...
Fixes an Internet Explorer 11 crashes issue. This issue occurs when you turn on or turn off the Enterprise Mode feature.
Windows Error Reporting reports a crash when you shut down a computer ...
When you shut down a computer that is running Windows RT, Windows 8, or Windows Server 2012, Windows Error Reporting (WER) incorrectly generates a crash report. However, no functionality or data is lost. To resolve this issue, install the Windows 8 and Windows Server 2012 cumulative update 2811660.
Description of the Windows Error Reporting tool (Dw20.exe)
The Windows Error Reporting tool, Dw20.exe, collects information automatically whenever an Office program stops responding. With this tool, you can send a report directly to Microsoft.
Overview of diagnostic log files for Office - Microsoft Support
These log files can be sent to Microsoft automatically if you have chosen to enable the collection and processing of optional diagnostic data by Microsoft. Note that even when you’ve enabled the processing of optional diagnostic data, Microsoft may not always collect these log files.
Applies To: Excel for Microsoft 365, Word for Microsoft 365, PowerPoint for Microsoft 365, Project Online Desktop Client, Visio Plan 2, Excel 2024, PowerPoint 2024, Project Professional 2024, Project Standard 2024, Excel 2021, Word 2021, PowerPoint 2021, Project Professional 2021, Project Standard 2021, Visio Professional 2021, Visio Standard 2021, Excel 2019, Word 2019, PowerPoint 2019, Project Professional 2019, Project Standard 2019, Visio Professional 2019, Visio Standard 2019