Windows Remote Assistance lets someone you trust take over your PC and fix a problem from wherever they are. Before you can use it, you'll need to enable access. In the search box on the taskbar, type remote assistance, and then select Allow Remote Assistance invitations to be sent from this computer from the list of results.

For the best experience, download and install the new version of the Quick Assist app from Microsoft Store. If you have problems installing Quick Assist, here are some steps to try to get it installed and working properly.

Use the Windows Quick Assist app to get help with a computer problem from family or friends or help them out. Quick Assist uses a remote connection, so remember to only use it with people you trust, since they can see your computer screen or control your PC (if you allow it).

Use the Quick Assist web app to get help with your computer directly from Microsoft support agents. The app connects your computer with the Microsoft support agent’s computer using a remote connection.

Use Remote Desktop on your Windows, Android, or iOS device to connect to a Windows 10 PC from afar. Here's how to set up your PC to allow remote connections and then connect to the PC you set up.

Fixes an issue in which both the Svchost.exe process and the Lsm.exe process consume lots of CPU resources. This issues occurs after you remotely connect to a computer that is running Windows 7 or Windows Server 2008 R2.

Describes how to use the System File Checker tool to troubleshoot missing or corrupted system files in Windows 8.1, Windows 8, Windows 7 or Windows Vista. true.

Get Help has troubleshooters you can run for many common scenarios. These often help resolve issues without the need to contact support. If a troubleshooter is available for your issue, select Start to start that troubleshooter.

Fixes an issue in RDC 7.0 that causes the connection to fail when you run an application that displays bitmaps after you shadow a remote control session.

Symptoms. This issue may occur if you disable the "Restrict Remote Desktop Services users to a single Remote Desktop Services session" policy and log on to multiple remote desktop sessions that are connected to the same Windows Server 2012 R2 RDS server. Resolution.