Windows Remote Assistance lets someone you trust take over your PC and fix a problem from wherever they are. Before you can use it, you'll need to enable access. In the search box on the taskbar, type remote assistance , and then select Allow Remote Assistance invitations to be sent from this computer from the list of results.

For the best experience, download and install the new version of the Quick Assist app from Microsoft Store. If you have problems installing Quick Assist, here are some steps to try to get it installed and working properly.

Receive Remote Assistance Support from Microsoft. Remote Assistance Support from Microsoft allows a Microsoft support professional in another location to view your computer screen and work on your computer over a secured connection. Protect yourself from tech support scams. Before clicking 'I accept', review the: Agreement for Microsoft Services.

More Information. RDP 8.0 is not compatible with versions of Forefront Unified Access Gateway (UAG) 2010 prior to Service Pack 3. For more information, see What's new in Forefront UAG Service Pack 3. To verify that RDP 8.0 is enabled on a remote computer that's running Windows 7 SP1, use Remote Desktop Connection (RDC) 8.0 to connect to the computer from a computer that’s running Windows 8 ...

Swipe in from the right edge of the screen, and then tap Search.Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search.Type Command Prompt in the Search box, right-click Command Prompt, and then click Run as administrator.If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

High CPU utilization by the Svchost.exe process and the Lsm.exe process in the Remote Desktop session after you remotely connect to a computer that is running Windows 7 or Windows Server 2008 R2 - Microsoft Support.

After you install this update, a new parameter will be added to the Remote Assistance Command Line tool (Msra.exe) in Windows 7 Service Pack 1 (SP1) and Windows Server 2008 R2 SP1:msra /offerra computername sessioninformation.

Resolution. Microsoft has created a new version of the installation file, FXFRINST.BAT, that will make the appropriate adjustments to the registry keys and resolve this problem. The updated version of RDPCLIP.EXE contains the updated FXFRINST.BAT and FXFR.INI files.

What it fixes. The troubleshooter helps fix problems that: Corrupt registry keys on 64-bit operating systems. Corrupt registry keys that control the update data. Prevent new programs from being installed. Prevent existing programs from being completely uninstalled or updated.

RDPCLIP's capabilities to transfer files and folders between the client and server sessions may not work if the Terminal Server session was disconnected and reconnected. Resolution. Microsoft has created a new version of the installation file, FXFRINST.BAT, that will make the appropriate adjustments to the registry keys and resolve this problem.