With its built-in Wi-Fi, you can connect your Surface to a wireless network and browse the internet, get apps from Microsoft Store, send email messages, and access other computers and devices on your network.

Connect to a wireless network

For info about connecting your Surface to a wireless network using the built-in Wi-Fi, see Connect to a Wi-Fi network in Windows 10.

For info about connecting to Wi-Fi on Surface Duo, see Connect to Wi-Fi on Surface Duo.


  • Make sure that your modem is connected to a working phone jack or cable connection, either directly or through your router.

  • To find out which versions of Wi-Fi your Surface supports, you can open the Command Prompt, and then type netsh wlan show drivers. Look next to Radio types supported and see which Wi-Fi versions are listed.

  • If you’re having trouble finding your wireless network in the list of available networks, your wireless router might not be set to broadcast its network ID (SSID). To turn on SSID broadcasting, check the info that came with the wireless router.

  • If you have problems connecting to a Wi-Fi network, see Fix Wi-Fi connection issues in Windows.

Connect to a cellular network

If you have a Surface model that has a SIM card slot or a built-in eSIM, you can also connect to a cellular network. For more info, see Set up the LTE connection on your Surface.

If you have problems connecting to a cellular network, see Can't connect to cellular data on Surface to try to fix things.

Disconnect from a wireless network

  1. Select wireless network  in the lower-right corner of the screen.

  2. Select the network that has a Connected status.

  3. Select Disconnect.

Forget a wireless network

You can choose to forget a wireless network so it no longer appears in your list of networks. Here’s how:

  1. Go to Start , and select Settings.

  2. Select Network & Internet > Wi-Fi > Manage Wi-Fi settings.

  3. In the list of networks that appears under Manage known networks, select the network you want to forget and select Forget.

If you’re traveling on an airplane or if you don’t need to use Wi-Fi or Bluetooth® devices for a while, you can turn on Airplane mode. Using this setting can help extend your battery charge. For info about how to turn airplane mode on or off, see Turn airplane mode on or off.

  1. Select wireless network   in the lower-right corner of the screen.

  2. Select Airplane mode  Airplane mode icon.
    If the icon is dimmed, Airplane mode is off.

Note: When Airplane mode is on, both Wi-Fi and Bluetooth are turned off.

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