Fix problems with charging Surface Slim Pen

If your Surface Slim Pen isn't charging, here are some things to try. 

Note: Some products might not be available in your country or region.

Your Surface Slim Pen is a rechargeable accessory. When you're not using your pen, we recommend charging it in your USB-C charging base or in the storage tray of your Surface Pro X Signature Keyboard. It takes up to 90 minutes to fully charge your pen. Once the battery is charged, your pen will ink for 14 hours of active use or remain in sleep mode for up to 2 weeks. 

Your Slim Pen will hold a charge for up to two weeks. After two weeks, you'll need to charge it before you can use it again.

Your Slim Pen comes with either a Surface Pro X Signature Keyboard or a USB-C charging base. Either of these accessories can charge your pen, and there are no other charging options available right now. For more info on how to set up your accessories, go to Use Surface Pro X Signature Keyboard or Use the USB-C charging base with Slim Pen.

The LED light on your Surface Slim Pen can tell you when to charge the battery and more.

When the light is

It means

Flashing white after you press and hold the top button for 5 seconds.

Your pen is in pairing mode and you can pair it with your Surface.

Solid white after you select pair on your Surface.

Your pen successfully paired to your Surface.

Fading in and out white when placed in the storage tray of your keyboard or charging base

Your pen is docked and will charge if necessary.

Fading in and out amber.

Your pen is running low on battery power.

 

You need to charge your pen before using it. Place it in the storage tray of your Surface Pro X Signature Keyboard or your charging base for 1 second. When you’re ready, use Bluetooth to pair your Slim Pen to a Surface. Here’s how:

  1. Select Start  > Settings  > Devices  > Add Bluetooth or other device  > Bluetooth.

  2. Press and hold the top button of your pen for 5-7 seconds until the LED light flashes white to turn on Bluetooth pairing mode.

  3. Select Surface Slim Pen to pair your pen.

If you're having problems with inking on your Surface, go to Troubleshoot Microsoft Surface Pen.

If you'd like to request a replacement Surface Pen, go to Device service and repair. Sign in with your Microsoft account and select a surface or register a new device

Once you select a registered device, you'll see replacement offers based on your warranty status and eligibility for exchange. To learn more about the Surface Warranty you can visit Surface Warranty Information.

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