Fixes or workarounds for recent issues in Word for Windows
Last updated: July 2020
Word crashes and slow performance
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[FIXED] Office Applications crash due to Nahimic audio driver
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[FIXED] Windows cannot find "c:\program files\microsoft office\root\office16\outlook.exe
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[FIXED] Error 0xC0000142 when you start an Office 2016 application
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[WORKAROUND] After installing KB 4011730, you may not be able to open or save Word documents
Expand this section for older crashes and slow performance issues that are fixed
Issues affecting Word features and add-ins
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[FIXED] Vertical Text Issues reported for East Asian languages
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[FIXED] Excel, Word, or PowerPoint may crash with older versions of Bitdefender
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[FIXED] Excel, Word, or PowerPoint may crash with older versions of GigaTrust software
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[FIXED] Yu Mincho (游明朝) font does not display correctly in Word
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[FIXED] Problems with text, underline, and flickering screens when using Office edit languages
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[WORKAROUND] Export to PDF error in Word 2016: "Export failed due to an unexpected error"
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[FIXED] Windows File Explorer does not display the Office document properties
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[WORKAROUND] Office 2016 files open as read-only unexpectedly
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[FIXED] Emojis are not displayed in Office applications in Windows 7
[WORKAROUND] Toolbar ribbon and ruler appear in the Word document
Last updated: May 21, 2018
ISSUE
Some users have reported seeing parts of toolbar ribbon or ruler showing in the Word document canvas area.
STATUS: WORKAROUND
This issue can be resolved by rebooting the PC.
[FIXED] Error: "Word cannot open the document: User does not have access privileges."
Last updated: January 11, 2018
ISSUE
If you recently installed an update and have McAfee antivirus installed on your PC, you may experience problems opening an Excel table, a MathType equation, or some other embedded object inserted in a Word document.
STATUS: FIXED
This issue has been solved with WebAdvisor version 4.0.7.148. To fix this issue, please update the McAfee antivirus to the latest version. Follow these steps provided in the McAfee forums.
[FIXED] Problems editing charts after update
Last updated: January 11, 2018
ISSUE
If you recently installed an update and have McAfee antivirus installed on your PC, you may experience problems editing chart data in PowerPoint or Word.
STATUS: FIXED
This issue has been solved with WebAdvisor version 4.0.7.148. To fix this issue, please update the McAfee antivirus to the latest version. Follow these steps provided in the McAfee forums.
Expand this section for older issues affecting Word features and add-ins
Changed functionality, blocked or discontinued features
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