Memory leak occurs when you start a peer-to-peer application sharing session in Lync 2013

Work anywhere from any device with Microsoft 365

Upgrade to Microsoft 365 to work anywhere with the latest features and updates.

Upgrade now

Symptoms

This issue occurs because an existing peer-to-peer application sharing session is not cleaned up when you escalate it to a conference by using content sharing, such as a whiteboard or a PowerPoint presentation.

Note The memory leak may be up to 100 MB.

When this issue occurs, you may encounter one of the following issues:

  • Microsoft Lync 2013 crashes.

  • You cannot create an application sharing session in Lync 2013, such as a desktop sharing session or a PowerPoint sharing session.

  • You cannot join or create an online meeting in Lync 2013.


Cause

This issue occurs because an existing peer-to-peer application sharing session is not cleaned up when you share another application.

Resolution

To resolve this issue, install the following update:

2899507 November 11, 2014 update for Lync 2013 (KB2899507)

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.

×