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Redeem a gift card or code to your Microsoft account
How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.
Applies To: Microsoft account dashboard
Find your Windows product key - Microsoft Support
Generally, if you bought a physical copy of Windows, the product key should be on a label or card inside the box that Windows came in. If Windows came preinstalled on your PC, the product key should appear on a sticker on your device. If you’ve lost or can’t find the product key, contact the manufacturer. To ensure your product key is ...
Applies To: Microsoft account dashboard
Get help with your Microsoft account - Microsoft Support
Help with BitLocker. Finding product keys for Windows and Office. Other support. Help with a work or school account password. I need to talk to a customer support agent. Learn how to get Microsoft account help, troubleshoot sign in issues, keep your account secure, and manage your Microsoft account dashboard.
Applies To: Microsoft account dashboard
如何兑换礼品卡和代码 | Xbox Support
如何在 Windows 版 Xbox 应用中兑换代码. 按“开始”按钮 ,然后在“搜索”框中输入“Xbox”。. 从结果中选择 Xbox 应用以打开该应用。. 选择左上角的玩家图片,然后选择“设置”。. 在“兑换代码”下选择“兑换”。. 输入由 25 个字符组成的代码,选择 下一步 ...
Avoid and report Microsoft technical support scams
Security. Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your “issue” fixed, it’s better to be safe and not click any links or ...
Xbox 付款错误消息和代码 | Xbox Support
此错误代码可能表示以下情形之一:. 你的银行未授权你的支付选项(例如,你的信用卡已过期、被冻结或者已被拒绝)。. 请联系你的信用卡公司或银行,确保正在使用的支付选项已激活,具有可用资金,且交易并未因为某些原因而受到阻止。. 如果用于为 Xbox ...
使用 Microsoft 帐户余额进行购买 | Xbox Support
如果使用你的 Microsoft 帐户余额购买游戏或加载项,则帐户中的资金可能不足以支付商品的总价格。. 例如,如果尝试购买的游戏的单价为 9.99 美元,而 Microsoft 帐户余额为 10 美元,则该金额不足以支付税款,因此需要充值才能支付总余额。. 如果收到数字充值码 ...
Contact Us - Microsoft Support
Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.
I can't sign in to my Microsoft account - Microsoft Support
If you forgot your Microsoft account password, follow these steps. Select Reset password below. Enter the email address, phone number, or Skype name you use to sign in then select Next. We'll ask where you'd like to get your verification code and select Next. Type the requested information and select Send code.
Applies To: Microsoft account dashboard
通过 Xbox Game Pass 获取 EA Play 订阅会员资格
如果你是 Xbox Game Pass Ultimate 会员,你将自动在主机上获得 EA Play 订阅会员资格,并可通过主机上的 Xbox Game Pass 体验浏览和下载 EA Play 游戏。. 如果你是 Xbox Game Pass Ultimate 或 PC Game Pass 会员,则需要关联你的 EA 和 Xbox 帐户,然后确保你的电脑上安装了 EA Desktop ...