To find a customer service phone number in your country, please click a region and find your country. Note: Support cases for Surface devices may only be initiated online.

If you're not already signed in, click Sign In. In the Sign in window, type the email address and password you use with Office. This might be the personal Microsoft account you associated with Office, or the username and password you use with your work or school account.

You can manage all of your Microsoft subscriptions in your Microsoft account dashboard. Select each subscription to change when and how you pay, or to see order history & receipts. Choose your account type.

Messages received from any email address or domain in your safe senders and recipients list are never sent to your Junk Email folder. IMPORTANT: The server that hosts your mailbox may have junk email filtering settings that block messages before they reach your mailbox.

Press the Xbox button on your controller to open the guide, and then go to Profile & system > Settings > Account > Subscriptions. Select the subscription that you want to manage. From here, you can view your plan, expiration date, billing history, subscription status, and change how you pay.

Add, remove or update an email address or phone number. If you want to make changes to the email addresses or phone numbers associated with your Microsoft account, use our guided support tool below to help you update the right information in the right way.

Manage suggested recipients in Outlook for iOS and Android. Add, find, edit, or delete a contact in Outlook. As you type inside the To, Cc, or Bcc boxes, Outlook suggests recipients. The Auto-Complete List can be turned off.

If Office activation fails, you'll see Unlicensed Product or Non-commercial use / Unlicensed Product in the title bar of your Office apps, and most features of Office are disabled. To restore all features of Office, you'll need to fix the problem that's causing activation to fail.

Reduce the size of pictures and attachments in Outlook email messages. Send large files by using file sharing, cloud services, or other solutions for working around file size limits in Outlook.

Go to the Microsoft account sign-in page at https://account.microsoft.com and enter your email address. If you see a message that says "We couldn't find an account with that username." or "That Microsoft account doesn't exist", then the address you entered is not a Microsoft account. If you believe it should be: