Your Surface comes with Windows recovery info that you can use to refresh your Surface or reset it to its factory condition. Always try to do that first before downloading a recovery image. To learn more, see the links below.

Create a recovery drive with a downloaded factory image. If you're able to use your Surface or you have another Windows PC, visit our Download a recovery image for your Surface page. From there, select your Surface and download a recovery image .zip file for the device you selected.

The easiest way to find which Surface model you have is to use the Surface app. It shows the model name of your Surface device and each Surface accessory. Note: When signed in to the Surface app, you can see information for other Surface devices that you've also signed in to. Open the Surface app.

If your Surface isn’t working properly, the Microsoft Surface app and Surface Diagnostic Toolkit can help you find and solve problems. Notes: If your work or school manages your Surface, check with your IT department before running the tool.

Download drivers and firmware for Surface. Windows 11 Windows 10 Surface. Updates keep your Surface performing its best. Along with software updates for Windows 10 or Windows 11, it's important to make hardware updates, also known as updates for drivers and firmware.

How to use your Surface Pen. Surface Devices Surface. Windows 11 Windows 10. Interact with your Surface in new ways using Surface Pen. If you're not sure which pen you have, go to Identify your Surface Pen and features . Here's an overview of what you can do with your pen: Write and draw.

Use an eSIM to get a cellular data connection on your Windows PC. Add your Windows PC to your mobile account to get online. Learn how to set up a data connection on Surface, insert a SIM card, choose which SIM card to use, get a data plan, and switch between data plans.

Surface Pro (5th Gen) comes with Windows 10 Pro edition. If you're not sure which Surface model you're using, see Which Surface model do I have?

How to reduce your cloud storage. Find out how to free up space on your device by deleting unnecessary files, uninstalling apps, and moving files to other drives.

See Surface.com/Storage for more details. [4] Available colors for accessories, Type Cover (sold separately), and Surface Pro 7 may vary by market and configuration. [5] Requires Microsoft 365 subscription. [6] Microsoft’s Limited Warranty is in addition to your consumer law rights.