How to sign in to Hotmail - Microsoft Support
Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.
Applies To:
Outlook.com
How to investigate a billing charge from Microsoft
If you don't recognize a charge on your account, go to the Manage your payments page of your Microsoft account dashboard and select "Investigate". Learn more. Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled.
Applies To:
Microsoft account dashboard
How can I recover my password for Microsoft accounts, including Outlook ...
How can I recover my password for Microsoft accounts, including Outlook.com, Hotmail, Live, MSN, Onenote, etc.? Please check out this link first. If you can't complete the login flow through that tool, try this link for a separate tool. If your IT admin has allowed for a self-service password reset you can try the following link: https ...
Applies To:
Outlook for Android, Outlook for iOS
Change the email address or phone number for your Microsoft account
Follow these steps to reset your Microsoft account password. Follow the steps on this page to change the Microsoft account email address or phone number (also known as your account alias or username) that you use to sign in.
Reset a forgotten Microsoft account password
Change or reset your Windows password. Accessing the account of someone who has died. Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.
Applies To:
Microsoft account dashboard
Change the email address or phone number for your Microsoft account
Add, remove or update an email address or phone number. If you want to make changes to the email addresses or phone numbers associated with your Microsoft account, use our guided support tool below to help you update the right information in the right way.
Applies To:
Microsoft account dashboard
Set up temporary verification codes in the Microsoft Authenticator app
Open the Authenticator app. Select (+) in the upper right corner. Point your camera at the QR code provided by your identity provider or follow the instructions provided in your account settings. After your account appears in your Authenticator app, you can use the one-time codes to sign in.
How to check if your email address is a Microsoft account
Go to the Microsoft account sign-in page at https://account.microsoft.com and enter your email address. If you see a message that says "We couldn't find an account with that username." or "That Microsoft account doesn't exist", then the address you entered is not a Microsoft account. If you believe it should be:
Applies To:
Microsoft account dashboard
Avoid and report Microsoft technical support scams
If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your “issue” fixed, it’s better to be safe and not click any links or provide any personal information. Never call a number provided in an error message.
Global Customer Service phone numbers - Microsoft Support
To find a customer service phone number in your country, please click a region and find your country. Note: Support cases for Surface devices may only be initiated online.