How to spot a "fake order" scam A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn ...

Learn how to cancel Xbox subscriptions, manage recurring billing, and stop future charges while retaining benefits until the subscription expires.

Summary A BitLocker recovery key is needed when BitLocker can’t automatically unlock an encrypted drive in Windows. This is a 48‑digit number that lets you regain access to your drive.

Learn how to cancel and get a refund for your Microsoft Copilot Pro subscription.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

More help If you're using a work or school account and couldn't install classic Outlook following the steps above, contact the IT admin in your organization for assistance.

How to create or edit your Outlook signature for email messages. Include your signature, text, images, electronic business card, and logo.

Learn how to use Snipping Tool to capture a screenshot, or snip, of any object on your screen, and then annotate, save, or share the image.

Learn how to use and troubleshoot the clipboard in Windows to paste multiple items, pin items, and sync your clipboard to the cloud.