Microsoft account security info & security codes

Is van toepassing op: Microsoft-rekening

For more info about how to manage your security info, see Security Basics.

If you’re having trouble resetting your password because you can’t receive a security code, see Recover your Microsoft account.

For problems with receiving and using security codes, check out some tips for Troubleshooting security code issues.

Manage your security info


Security info is an alternate email address or phone number that you add to your account. If you forget your password, or if someone else is trying to take over your account, we send a security code to that alternate email or phone number. When you give the code back to us, we know that you’re really you and we can get you back into your Microsoft account.

We use your security info only to verify your identity if you're accessing sensitive personal information or if we detect a problem with your account. We don't use security info to spam you or for any marketing purposes.

Add security info

  1. Sign in to your Security basics page with your Microsoft account.
  2. Select Update info.
  3. Select Add security info then follow the instructions to enter your email or phone number.
  4. We'll send a security code to that new email or phone number. Enter that security code, and select Next. Your new security info will appear in your list.

Update security info

  1. Sign in to your Security basics page with your Microsoft account.
  2. Select Update info.
  3. You may be asked to enter a security code to continue. If you don't have access to your alternate email or phone number, choose I don't have any of these and follow the instructions to replace your security info.
  4. Select Add security info then follow the instructions to enter a new email or phone number. 
  5. We'll send a security code to that new email or phone number. Enter that security code, and select Next. Your new security info will appear in your list.
  6. Choose Remove for any you want to remove.
  7. If you want to update which security info we'll send alerts to, select Change alert options and deselect the checkbox for the one you no longer want to receive alerts for, unless they're critical.

Remove security info

  1. Sign in to your Security basics page with your Microsoft account.
  2. Select Update info.
  3. You may be asked to enter a security code to continue. If you don't have access to your alternate email or phone number, choose I don't have any of these and follow the instructions to replace your security info.
  4. You'll see your security info under Security settings. Choose Remove for any you want to remove. You may be asked to add new security info before you can remove the old info.

Troubleshooting security code issues