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Screenshot of switching out of S mode

Switching out of S mode in Windows 10

If you want to install an app that isn't available in the Microsoft Store, you'll need to switch out of S mode.

Learn how to switch

pressing power button

Surface won't turn on or wake from sleep

Here are some things to try to help you get it running again. 

See possible solutions

Screenshot of Surface Diagnostic Tool

Use the Surface Diagnostic Toolkit

If your Surface isn’t working properly, try the Microsoft Surface Diagnostic Toolkit. 

Learn how to use the toolkit

Wiping Surface screen

Clean and care for your Surface

Keep your Surface looking its best and looking great.

See cleaning tips

Connecting charger on Surface

Surface battery won’t charge or Surface won’t run on battery

Try these things if your Surface doesn't charge or turns off when you unplug it.

See battery solutions

A man using Surface with external monitor

Connect Surface to a TV, monitor, or projector

See what you need to set up your Surface with a second monitor. 

Learn how to set it up

A woman holding Surface device

Get Microsoft Complete for Surface

With Microsoft Complete, you'll get software support and coverage from accidents, like drops and spills.

Get Microsoft Complete

Working on Surface Book.

Work remotely 

Get resources and tools to connect, work, learn, and play from home.

Explore remote work resources

Surface Laptop 4

New Surface Laptop 4

Meet Surface Laptop 4. See what’s new about the latest addition to the Surface device family. 

Surface Laptop 4 features

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