Manage Leaders and audiences
Viva Engage empowers leaders to connect more effectively with their employees. Company and team leaders can share announcements, updates, and perspectives to build culture, manage change, and drive engagement with the people they lead. The Communications dashboard's Leaders and audiences tab offers the following features to corporate communicators:
-
Configure leaders' audiences and see their delegates
Communicators use audiences to define leaders' reach throughout the organization. An audience represents people that the leader wants to connect with, typically in the leader’s immediate organization.
Delegates are employees empowered by an executive or other manager to create posts and replies on their behalf.
-
View and manage the full roster of Leaders in the organization.
Manage the organization's Leaders from the Leaders and audiences tab. You can add and remove leaders, edit their settings, and check activity logs for their events.
Note: Administrators and corporate communicator accounts (Viva Suite or Viva C&C license assigned) can use the leaders and audience feature. Identified leaders with a premium license have access to storyline announcements, leadership corner, campaigns and other capabilities. Identified leaders without a premium license have access to their storyline.
If the network currently doesn't have any leaders set up, you'll see an introduction page. Consult the following links for more information about respective features:
-
Any Viva Engage user in the organization can use the Storyline. It's the primary means of communication by leaders to their audiences.
-
The Leadership corner enables employees in the organization to learn about their leaders and establish connections;
-
Audience analytics supports a collection of useful network analytics to study employee engagement and communication.
Edit leaders and add leaders to the dashboard
-
Select Add leaders without tutorial. The current list of leaders, if any, appears in the dashboard page.
-
Select Add leaders to search for new leaders in the organization.
-
To edit any leader's settings, select the <glyph library="fluent" name="edit" /> icon. You can configure a leader's audiences, set an audience default, and check the leader's list of delegates. Only users with specific permissions can edit the organizations with which a leader associates.
If any leaders have audiences, they appear here. Select Add new audience to define an audience for the leader.
Select the <glyph library="fluent" name="more" /> icon to do the following:
|
Go to group |
Open the network user group associated as the leader's audience. |
|
Set as default audience |
Set the group as the leader's default audience for future events and announcements. |
|
Remove audience |
Removes the selected audience from leader usage. |
A list of the leader's active delegates appears at the bottom of the page.
Note: See Audience configuration in Viva Engage for more details about defining leaders' audiences.
View the Activity log
Dashboard users can check the Activity log. The log reports for all leaders across the network. Logs report for the previous 30 calendar days.
The log details who made each change, when it occurred, the impacted leader, and, if applicable, the impacted audience. Logged events include:
-
Add or remove leaders
-
Add, edit, or remove a leader's audience
The log reports for each leader who changed settings (Submitted by) and the leader that's affected by the change (User affected).
-
Select User affected to open the leader's Settings page.
Learn more
Audience configuration in Viva Engage
Leadership corner in Viva Engage
Monitor engagement in Viva Engage with analytics
