App passwords and two-step verification

When you turn on two-step verification, you'll be prompted to enter your Microsoft account password the next time you download your Xbox profile or sign in to the Xbox console. Follow these steps:

1. Visit your Security settings page online to get an app password.

2. Enter the app password on your Xbox 360 instead of the password for your Microsoft account.

3. If you don't want to reenter an app password each time you sign in to this console, select the Remember me check box.

4. Select Sign In.

If you've turned on two-step verification for your Microsoft account, and you're already syncing your Outlook.com email with the Outlook desktop app, follow these steps:

1. In the Outlook desktop app, click File.

2. Under Info, click Account Settings.

3. Double-click the Microsoft account you turned on two-step verification for.

4. Visit your Security settings page online to get an app password.

5. In the dialog box shown by the Outlook desktop app, enter the app password in the Password box.

6. If you don't want to reenter an app password each time you use the Outlook desktop app, select the Remember password check box, and then click OK.

If you want to add a Microsoft account with two-step verification turned on to the Outlook desktop app, follow these steps:

1. In the Outlook desktop app, click File.

2. Under Info, click Add Account.

3. Enter your name in the Your Name box. In the Email Address box, enter the email address for your Microsoft account.

4. Visit your Security settings page online to get an app password.

5. In the Password and Retype Password boxes, enter the app password instead of your Microsoft account password, and then click Next.

1. On your phone, open Settings.

2. Tap email + accounts.

3. Tap your Microsoft account.

4. Visit your Security settings page online to get an app password.

5. Replace the password on your phone with the app password.

6. Tap the Done icon.

1. On your phone, tap Settings, and then tap Mail, Contacts, Calendars.

2. Tap your Microsoft account.

3. Visit your Security settings page online to get an app password.

4. Replace the password on your phone with the app password.

5. Tap Done.

If you use the Outlook.com email app on your Android phone, you're all set—you don't need an app password. If you use the default mail app on your phone, follow these steps.

1. Open the mail app on your phone.

2. Tap Menu, and then tap Settings.

3. Tap your Microsoft account.

4. Tap Incoming settings (under Server settings).

5. Visit your Security settings online to get an app password.

6. Replace the password on your phone with the app password.

7. Tap Done.

1. On your phone, go to Setup, and then choose Email accounts.

2. Visit your Security settings online to get an app password.

3. On your phone, replace the password for your Microsoft account with the app password.

4. Tap Done.

If you want to save Office 2010 files to the web, you'll need to sign in with an app password. The steps are slightly different, depending on which Office app you're using.

Using OneNote

To sync OneNote online, follow these steps:

1. In OneNote, click File.

2. Under Info, click Settings, and then click Sync.

   A sign-in dialog box appears, prompting you to enter your Microsoft account password.

3. In the Email address box, enter the email address for your Microsoft account.

4. Visit your Security settings online to get an app password.

5. Enter the app password in the Password box.

6. If you don't want to reenter an app password each time you sign in, select the Sign me in automatically check box, and then click OK.

Using Word, Excel, or PowerPoint

To save a Word, Excel, or PowerPoint file to the web, follow these steps:

1. Click File, click Save & Send, and then click Save to Web.

2. Click Sign In.

3. In the Email address box, enter the email address for your Microsoft account.

4. Visit your Security settings page online to get an app password.

5. Enter the app password in the Password box.

6. If you don't want to reenter an app password each time you sign in, select the Sign me in automatically check box, and then click OK.

You can sign in to OneNote with your Microsoft account password. If you're using other Office apps, you'll see slightly different messages.

Using Outlook

If Outlook prompts you to reenter your password:

1. Click Yes.

2. Visit your Security settings page online to get an app password.

3. Enter the app password instead of the password for your Microsoft account.

Using Word, Excel, or PowerPoint

If Word, Excel, or PowerPoint prompts you to enter your Microsoft account password:

1. Enter your Microsoft account email address.

2. Visit your Security settings page online to get an app password.

3. Enter the app password instead of the password for your Microsoft account.

4. If you don't want to reenter an app password each time you sign in to an Office app, select the Save password in my Mac OS keychain check box.

5. Click Sign In.

1. Open the Zune desktop app, and then click Sign in.

   A sign-in dialog box appears, prompting you to enter your Microsoft account password.

2. In the Email address box, enter the email address for your Microsoft account.

3. Visit your Security settings page online to get an app password.

4. Enter the app password in the Password box of the sign-in dialog box.

5. If you don't want to reenter an app password each time you sign in, select the Remember my ID and password check box, and then click Sign in.

If you use Windows Essentials 2012 apps like Photo Gallery, Movie Maker, and Windows Live Mail 2012, follow these instructions to sign in. (You'll need to do this for each Windows Essentials app you use.)

1. Open the app, select the Home tab, and click the Sign in icon.

   A sign-in dialog box appears, prompting you to enter your Microsoft account and password.

2. In the Email address box, enter the email address for your Microsoft account.

3. Visit your Security settings page online to get an app password.

4. Enter the app password in the Password box of the sign-in dialog box.

5. If you don't want to reenter an app password each time you sign in, select the Remember my ID and password check box, and then click Sign in.