Redeem a gift card or code to your Microsoft account
How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox ...
Applies To: Microsoft account dashboard
POP, IMAP, and SMTP settings for Outlook.com
If you're trying to add your Outlook.com account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings. You can find them below or by viewing them in your Outlook.com settings.
Applies To: Outlook for Microsoft 365, Outlook for Microsoft 365 for Mac, Outlook 2021, Outlook 2021 for Mac, Outlook 2019, Outlook 2019 for Mac, Outlook 2016, Outlook Web App for Office 365, Outlook Web App for Office 365 Small Business, Outlook on the web, Outlook.com, Outlook Web App for Office 365 operated by 21Vianet, Outlook Web App Light, New Outlook for Windows, Outlook for Android, Outlook Mail for Windows 10, Outlook on the web for Exchange Server 2016, Outlook on the web for Exchange Server 2019, Outlook Web App
Microsoft account security info & verification codes
Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.
Applies To: Microsoft account dashboard
How to redeem gift cards and codes | Xbox Support
In the meantime, sign in to your account to see your latest refund request status. Redeem gift cards and codes to make Xbox purchases and extend your Xbox subscriptions. Codes are 25 characters long, include both numbers and letters, and follow a 5x5 format—five blocks of five characters.
How to check if your email address is a Microsoft account
Go to the Microsoft account sign-up page and click on Create account. Enter your preferred email address, or click on Get a new email address to get a new one from Microsoft. You can choose from @outlook.com or @hotmail.com domains. Create a strong password and click on Next.
Applies To: Microsoft account dashboard
Using a Microsoft account balance to make a purchase
Here's how to pay a past-due balance on your account using a Microsoft account balance: Find your past-due subscription on the Services & subscriptions page. The amount past due is shown in red. Select Pay now, and then follow the instructions to pay the balance due.
Troubleshooting verification code issues - Microsoft Support
There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.
Applies To: Microsoft account dashboard
Manage user accounts in Windows - Microsoft Support
Learn how to add user accounts in Windows 10 and Windows 11. With an account, each person has separate files, browser favorites, and a private desktop.
Get help with your Microsoft account - Microsoft Support
I need to talk to a customer support agent. Learn how to get Microsoft account help, troubleshoot sign in issues, keep your account secure, and manage your Microsoft account dashboard.
Applies To: Microsoft account dashboard
How to add an account in OneDrive - Microsoft Support
If you already have a personal OneDrive account set up, you can only add work or school accounts. Open OneDrive settings (select the OneDrive cloud icon in your notification area, and then select the OneDrive Help and Settings icon then Settings .) Go to the Account tab. Select Add an account.
Applies To: OneDrive (work or school), OneDrive (home or personal), OneDrive for Mac, OneDrive for Windows