Turn on recurring billing for your Microsoft subscription


How to turn on recurring billing

  • Sign in to Services & subscriptions with your Microsoft account. If you have more than one Microsoft account, make sure you're signing in with the one that applies to the subscription you want to set up recurring billing for.
  • Locate the subscription you'd like to set up with recurring billing.​ If you can't find it on the list, it might be a subscription from a third party, such as Apple or Best Buy. Contact them directly for managing your subscription and billing.
  • Select Turn on recurring billing.
    • If you see an upcoming subscription, you already have recurring billing turned on.
    • If your subscription has already expired, a link to Renew might be listed next to it. If you don't see Renew next to the expired subscription, you can buy a new one at Microsoft Store.
  • To set up recurring billing for a subscription with a prepaid card or code, select Payment & billing under the subscription and then select Redeem a card or code.
  • Check your inbox for an email that confirms recurring billing. If you don't see it in your inbox, check your junk mail or spam folder. 

Common reasons why you can't turn on recurring billing

  • Past-due balance:  If your subscription isn't working even though recurring billing is enabled, you may have a past-due balance on your Microsoft account. For more info, see Pay for a past-due Microsoft subscription.
  • Credit card expiration:  You might have a past-due balance if your credit card expires or is invalid. 

Need more help with subscriptions?