Age verification for parental consent

Applies to: Microsoft account

Microsoft takes steps to verify that an adult is giving a child permission to use a Microsoft account. A Microsoft account is used for Microsoft services such as Outlook.com, Skype, Office, and Xbox. Learn more about Microsoft accounts.

There are currently two verification methods you may see, depending on your region and how the account is being created. You'll either be prompted to give an e-signature, or you'll be charged a small nonrefundable fee to a credit or debit card. If you don't have or can't use a credit or debit card, you can send us proof of age to validate you're an adult.

For more info about these regulations and parental consent, see Parental consent and Microsoft child accounts.

Submit proof of age without a credit or debit card

If you're being asked to provide a credit or debit card, but you don't want to, you can manually verify your age.

Use the form below to submit your info and a copy of official identification that shows your birthdate such as a driver's license, state issued ID, country issued ID, or passport.

Steps for filling out the manual age verification form

  1. Grab one of your official identification documents that includes your photo, birthdate, full name, and an expiration date.
    Note: If your account was setup with a business name, please include documentation showing your affiliation with the business along with your identification.
  2. Using your mobile device, take a photo of your identification.
  3. Submit the photo of your identification to us at support.microsoft.com/age—you'll be asked to sign in with your Microsoft account. It's easiest to submit the form from your mobile device.

Submit proof of age

After submitting the age verification form

Please check your submission's status using the link below. The status of your submission will be listed as well as any communication that's been sent to you via email.