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How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.

Press the Start button , and then enter store into the search bar.; Choose Microsoft Store from the results to open the app.; Select your account in the top-right corner of the screen, and then select Redeem code or gift cards.; Enter the 25-character code, select Next, and then follow the prompts.

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Select the Microsoft Store icon on the taskbar, or, in the search box on the taskbar, type Microsoft Store, and then select it from the results.; In the left pane in the Microsoft Store, select Library.; Select the tab Included with device to see the Digital Direct games or subscriptions included with your Windows device.; Select a game or subscription, select Get, and sign in to your ...

Press the Xbox button to open the guide.; Select Profile & system > Add or switch > Add new > Forgot your account?; Enter in the details that you think are associated with your account. This can include an alternate email address or a phone number.

If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide.

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Notes: You don't need a smartphone to receive a security code. Text messages may come from either "MSFT", a short number, or a mobile number.If you have requested a security code, you can trust the message that arrives.

Billing & payments. Your dashboard is also where you can: Buy, renew, or cancel a subscription.