Frequently asked questions. Learn how to get Microsoft account help, troubleshoot sign in issues, keep your account secure, and manage your Microsoft account dashboard.

How to earn Microsoft Rewards points. It’s easy to rack up Microsoft Rewards points and earn your way toward great rewards like gift cards, movies, games, nonprofit donations, and more. Stay signed in with your Microsoft account and you'll earn points for doing the things you already do.

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Update an Xbox subscription for you or your child. Making sure your Xbox digital subscription is valid for your country or region. Turn on recurring billing for your Xbox subscription. Get help with EA Play for Xbox.

Manage devices used with your Microsoft account. Adding a device to your Microsoft account helps you see its warranty status, get support or request service. You can also find or lock it if it's lost. On this page: Add | Register | Repairs | Rename | Remove | Unlink | Find & lock.

You can create either a new Outlook.com email address or add an address that you already have. Then, select Add alias. After you’re returned to the previous screen, select Verify, and then follow the instructions that are provided. Or, select Add phone number.

After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store. Visit the links below to find out about refunds for other types of products: Xbox subscription cancellations and refunds.

If you already have a personal OneDrive account set up, you can only add work or school accounts. Open OneDrive settings (select the OneDrive cloud icon in your notification area, and then select the OneDrive Help and Settings icon then Settings .) Go to the Account tab. Select Add an account.

Manage your Xbox subscription. Game Pass Ultimate or a supported free to play game is required for cloud gaming. See what else you can do to get the most out of your subscription.

This version of Microsoft Photos app offers a convenient and user-friendly way to view, import, organize, edit, and share photos and videos on Windows devices. Users can also utilize the new Photos app to access media files stored on OneDrive and iCloud.