1. Sign in with your Microsoft account. You will be prompted to Sign in with Microsoft account. If you have an existing Microsoft account on your mobile device then you will be asked to confirm your account, then click Continue.. If you don't have an existing Microsoft account on your mobile device then you will be asked to sign into your account or create a new one, then click Continue.

Important: If your device is out of support, it is no longer receiving security updates from Microsoft and may become more vulnerable to security risks and viruses.Therefore, we strongly recommend that you update to the latest version of Windows. Each version of Windows is supported for 18 months.

Notes: If you don't see Go to Microsoft Store on the Activation page, contact your organization's support person.. If you made a substantial hardware changes to your device (such as replacing the motherboard) and you have a valid product key, try to activate Windows by phone.

Info for Windows Insiders. If you’re an Insider and the current preview build isn’t working for you, select Start > Settings > System > Recovery .Next to Go back , select Go back.This won’t remove your personal files, but it’ll remove recently installed apps and drivers, and change settings back to their defaults.

Notes: Meeting recordings won't capture whiteboards, annotations, shared notes or content shared in the stage view by apps, and also won't include videos or animations embedded in PowerPoint Live presentations.

Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account.

When you get a new device and start up Windows 10 for the first time, the antivirus protection that comes installed with the device is your default security app.

Switch Real-time protection to Off.Note that scheduled scans will continue to run. However, files that are downloaded or installed will not be scanned until the next scheduled scan.

If the self-help answers don't resolve your issue, try a different search, or scroll to the bottom of the Help pane and, under Still need help?, select Yes.

Billing & payments. Your dashboard is also where you can: Buy, renew, or cancel a subscription.