No Bootable Device error

If your Surface Go or Surface Go 2 turns on and you see a black screen that says "No Bootable Device", this article will help you fix it.

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woman wearing Surface headphones working on Surface Laptop2 inside

Download drivers and firmware for Surface

Find out how to get the latest drivers and hardware firmware to keep your Surface up to date.

GET DRIVERS AND FIRMWARE

Screenshot of switching out of S mode

Switching out of S mode in Windows

If you want to install an app that isn't available in the Microsoft Store, you'll need to switch out of S mode.

Learn how to switch

pressing power button

Surface won't turn on or start

Here are some things to try to help you get it running again.

See possible solutions

Screenshot of Surface Diagnostic Tool

Use the Surface Diagnostic Toolkit

If your Surface isn’t working properly, try the Microsoft Surface Diagnostic Toolkit. 

Learn how to use the toolkit

Windows 11 screen showing Privacy and Security, Windows Security settings

Stay protected with Windows Security

Learn how Windows Security works to keep your Surface protected from malware and more.

MORE ABOUT WINDOWS SECURITY

Connecting charger on Surface

Surface battery won’t charge or Surface won’t run on battery

Try these things if your Surface doesn't charge or turns off when you unplug it.

See battery solutions

A man using Surface with external monitor

Get help with Surface screen issues

If you're having trouble with your Surface screen, this list of top concerns might help you.

Find a solution

A woman holding Surface device

Get Microsoft Complete for Surface

With Microsoft Complete, you'll get software support and coverage from accidents, like drops and spills.

Get Microsoft Complete

Surface Go 3 rendering

Meet the new Surface Go 3 

Designed to highlight the best of Windows 11, Surface Go 3 is perfect for your everyday tasks, homework, and play. 

Surface Go 3 features

Looking for accessory? ​​​​​​

Learn how to set up and use these accessories with your Surface.

Surface Pen
Surface Earbuds
Surface Headphones
Other Surface Accessories
Microsoft branded PC Accessories​​

Surface Type Cover and Pen with Surface Go 2