Surface Laptop help & learning
Surface app
With integrated help and support, you can find solutions to questions and issues directly from the Surface app. You can easily access device, charging, and warranty information and view and customize your connected Surface accessories.
If you don't have the app, you'll need to download the Surface app from Microsoft Store.
Featured topics
Download drivers and firmware for Surface
Find out how to get the latest drivers and hardware firmware to keep your Surface up to date.
Troubleshooting Wi-Fi connection on your Surface
Having Wi-Fi problems on your Surface? Try these steps to get connected.
Surface won't turn on or start
Here are some things to try to help you get it running again.
Troubleshoot your Surface Type Cover or Keyboard
Use this guided walkthrough to take you through troubleshooting steps.
Stay protected with Windows Security
Learn how Windows Security works to keep your Surface protected from malware and more.
Surface battery won’t charge or Surface won’t run on battery
Try these things if your Surface doesn't charge or turns off when you unplug it.
Get help with Surface screen issues
If you're having trouble with your Surface screen, this list of top concerns might help you.
Get Microsoft Complete for Surface
With Microsoft Complete, you'll get software support and coverage from accidents, like drops and spills.
Featured Surface laptops
Surface Laptop 5
Surface Laptop 5 gives you power, portability, and a long-lasting battery with a sleek laptop design.
Surface Laptop Studio 2
Surface Laptop Studio 2 is a powerful laptop and portable studio in one.
Surface Laptop Go 3
Surface Laptop Go 3 gives you a light, portable Surface touchscreen laptop.
Looking for accessories?
Learn how to set up and use these accessories with your Surface.
Surface Pen
Surface Earbuds
Surface Headphones
Other Surface Accessories
Microsoft branded PC Accessories
Surface Laptop SE
Surface Laptop SE is only available to educational institutions and organizations.
For info on the device, see Surface Laptop SE features.
For info on Windows 11 SE, see Windows 11 SE for students: FAQ.
Get help using your Surface Laptop SE, visit Microsoft Community.
If you’re an IT administrator, visit Surface Laptop SE overview.
