Surface Laptop help & learning
Featured topics
Which Surface devices can be upgraded to Windows 11?
Not sure if you can upgrade to Windows 11? Use this list to see if your Surface is compatible.
Switching out of S mode in Windows 10
If you want to install an app that isn't available in the Microsoft Store, you'll need to switch out of S mode.
Surface won't turn on or start
Here are some things to try to help you get it running again.
Use the Surface Diagnostic Toolkit
If your Surface isn’t working properly, try the Microsoft Surface Diagnostic Toolkit.
Clean and care for your Surface
Keep your Surface looking its best and looking great.
Surface battery won’t charge or Surface won’t run on battery
Try these things if your Surface doesn't charge or turns off when you unplug it.
Get help with Surface screen issues
If you're having trouble with your Surface screen, this list of top concerns might help you.
Get Microsoft Complete for Surface
With Microsoft Complete, you'll get software support and coverage from accidents, like drops and spills.
Featured Surface laptops
Surface Laptop Studio
It’s a powerful workstation and portable studio that adapts to you.
Surface Laptop 4
It has power and style to help you get things done throughout your day.
Surface Laptop Go
It gives you performance, style, and portability to make the most out of your every day.
Looking for accessory?
Learn how to set up and use these accessories with your Surface.
Surface Pen
Surface Earbuds
Surface Headphones
Other Surface Accessories
Microsoft branded PC Accessories
Surface Laptop SE
Surface Laptop SE is only available to educational institutions and organizations.
For info on the device, see Surface Laptop SE features.
For info on Windows 11 SE, see Windows 11 SE for students: FAQ.
Get help using your Surface Laptop SE, visit Microsoft Community.
If you’re an IT administrator, visit Surface Laptop SE overview.
