Surface Pro help & learning

Explore Surface Pro

Connecting charger on Surface

Surface won't charge or run on battery

Try these things if your Surface doesn't charge or turns off when you unplug it.

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pressing power button

Surface won't turn on or wake from sleep

Here are some things to try to help you get it running again.

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Screenshot of Surface Diagnostic Tool

Use the Surface Diagnostic Toolkit  

If your Surface isn’t working properly, try the Microsoft Surface Diagnostic Toolkit.   

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Wiping Surface screen

Clean and care for your Surface

Keep your Surface looking its best and looking great.

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Work remotely

Get resources and tools to connect, work, learn, and play from home. 

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Working on Surface Book.

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