In Microsoft Teams Free, you can reach out to your colleagues, business partners, or customers who are using Microsoft Teams (work or school).
Note
SMS chats aren't supported.
To chat with a Microsoft Teams (work or school) user
Open Microsoft Teams Free on desktop.
Enter your contact’s business email in the Search
bar.Note
Starting a chat with a work or school account will allow them to see your email address.
Not all organization members are searchable.
Select your contact result from People
and then send them a chat message. Only certain functionality will be available.After your contact has accepted your request, you will be able to chat with them.
Contact us
For more help, contact support or ask a question in the Microsoft Teams Community.