Cancel your Microsoft subscription

To cancel Microsoft subscriptions such as ClipChamp or OneDrive, please follow the instructions below.

1. Go to Subscriptions and sign in with the Microsoft account you used to purchase your subscription. It's important to use that account.

   Note: If you purchased a Microsoft subscription from Google Play or the Apple app store, contact their customer support for cancellation or refund.

2. Find your subscription and select Manage.

   Note: If you see Turn on recurring billing instead of a link that says Manage, this means your subscription is already set to expire on the date shown and you won't be automatically charged after this date. There's nothing further to do at this time and you can continue to use the product until the subscription expires.

3. On the next page, select Cancel (or it might say Upgrade or Cancel, depending on your subscription type).

4. Scroll through and follow the instructions on the page to proceed with cancellation. To view our complete cancellation policy, see Microsoft Store Terms of Sale.

See also

Cancel Microsoft 365

Cancel Microsoft Copilot Pro

Cancel Xbox

Need more help?

Troubleshoot issues if you can't cancel your subscription

Contact Support

For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option.