If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

Add, remove or update an email address or phone number. If you want to make changes to the email addresses or phone numbers associated with your Microsoft account, use our guided support tool below to help you update the right information in the right way.

Enable automatic out of office replies from Outlook for Android or Outlook for iOS. Use rules to send an out of office message. How to send automatic out-of-office replies from Outlook (depending on the type of email account you have).

Mark email as junk or block senders in Outlook.com. Filter junk email and spam in Outlook on the web. When you no longer want to see messages from someone, you can block them so that messages are automatically are moved to the Junk Email folder.

Press the Xbox button on your controller to open the guide, and then go to Profile & system > Settings > Account > Subscriptions. Select the subscription that you want to manage. From here, you can view your plan, expiration date, billing history, subscription status, and change how you pay.

Go to the Microsoft account sign-in page at https://account.microsoft.com and enter your email address. If you see a message that says "We couldn't find an account with that username." or "That Microsoft account doesn't exist", then the address you entered is not a Microsoft account. If you believe it should be:

Help with a work or school account password. I need to talk to a customer support agent. Learn how to get Microsoft account help, troubleshoot sign in issues, keep your account secure, and manage your Microsoft account dashboard.

Open the Authenticator app. Select (+) in the upper right corner. Point your camera at the QR code provided by your identity provider or follow the instructions provided in your account settings. After your account appears in your Authenticator app, you can use the one-time codes to sign in.

To find a customer service phone number in your country, please click a region and find your country. Note: Support cases for Surface devices may only be initiated online.

After you send an email message, you might want to find that email and resend it or forward it to someone else. Outlook stores your messages in the Sent Items folder. If you don't see the Sent Items folder, you may need to change your Outlook settings.