If you're having trouble signing in to your Microsoft account, we want to help you get back into your account as quickly as possible. First, you can try the easiest options:
- If your password isn’t working, make sure Caps Lock is turned off and your email address is spelled correctly.
- Clear your browser history, or try signing in to your account from a different internet browser.
View and delete browser history in Microsoft Edge
View and delete your browsing history in Internet Explorer
If these solutions don't get you back in to your account, we've provided more solutions to try below. We recommend starting with resetting your password.
Want to sign in securely without a password? Learn more about phone sign-in and the Authenticator app.
If you're worried that someone gained unauthorized access to your account, see Recover your Microsoft account and Microsoft account security info & verification codes.