Fix Windows Update errors

What does this guided walk-through do?

This guided walk-through provides steps to fix problems when installing updates. Here are some commonly seen error codes: 0x80073712, 0x800705B4, 0x80004005, 0x8024402F, 0x80070002, 0x80070643, 0x80070003, 0x8024200B, 0x80070422, 0x80070020. These steps should help with all errors and not just the ones listed.

How does it work?

We’ll walk you through a series of troubleshooting steps to get your Windows up to date. Be sure to follow the steps in order.

On which Windows version did you get the error?
If you don’t know, see Which Windows operating system am I running?
On which Windows version did you get the error?
If you don’t know, see Which Windows operating system am I running?
Run Network troubleshooter(Removed)
First, please run the Network Troubleshooter to verify if it's caused by network problem. 
  1. Click http://aka.ms/diag_networking10 to download the diagcab file, then click Open in the pop up window.
  2. Click Next to detect network problems.
  3. Follow the steps in the wizard to diagnose and resolve your network problem.
  4. Try to run Windows Update again.

Did this resolve your issue?

Run the network troubleshooter
Here's how:

  1. Press the Windows log key, type Network problems, and then select Identify and repair network problems in the list. 
  2. Follow the steps in the wizard to diagnose and resolve your network problems.
  3. Run Windows Update again.
Did this resolve the issue?  
Run the network troubleshooter
Here's how:

  1. Right-click the network icon in the notification area and then select Troubleshoot problems. 
  2. Follow the steps in the wizard to diagnose and resolve your network problems.
  3. Run Windows Update again.

Did this revolve the issue?
Run the Windows Update troubleshooter
Here’s how:

  1. Download the Windows Update Troubleshooter, and then select Open or Save in the pop-up window.
  2. Select Next and follow the steps in the wizard to find and fix problems with Windows Update .

Did this resolve the issue?

Run the Windows Update troubleshooter
Here's how:

  1. Download the Windows Update Troubleshooter, and then select Open or Save in the pop-up window.
  2. Select Next and follow the steps in the wizard to find and fix problems with Windows Update .

Did this resolve the issue?

Run the Windows Update troubleshooter
Here's how:

  1. Download the Windows Update Troubleshooter, and then select Open or Save in the pop-up window.
  2. Select Next and follow the steps in the wizard to find and fix problems with Windows Update .

Did this resolve the issue?

Run DISM command
  1. Open an elevated command prompt. To do this, right click the Windows button, and then select Command Prompt (Admin).  If you are prompted for an administrator password or for a confirmation, type the password, or click Allow or Yes.
  2. Type the following command, and then press Enter.
    DISM.exe /Online /Cleanup-image /Restorehealth
  3. DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:\RepairSource\Windows /LimitAccess
  4. Type the following command and press Enter.
    sfc /scannow
  5. Close the command prompt, and then run Windows Update again.

Did this resolve the issue?
Reset or reinstall Windows
If none of the previous steps resolve the issue, you need to reset or reinstall the Windows, see Recovery options in Windows 10.

Did this resolve the issue?
Problem resolved
We're glad that your Windows Update problem is resolved.
Still having problems?

We’re sorry that your issue can‘t be resolved with this guide. Please contact Answer Desk if you need more help.

Reset or reinstall Windows
If none of the previous steps resolve the issue, you need to reset or reinstall the Windows, see How to refresh, reset, or restore your PC.

Did this resolve the issue?
Reset or reinstall Windows
If none of the previous steps resolve the issue, you need to reset or reinstall the Windows, see What are the system recovery options in Windows

Did this resolve the issue?
Run DISM command
  1. Open an elevated command prompt. To do this, right click the Windows button, and then select Command Prompt (Admin).  If you are prompted for an administrator password or for a confirmation, type the password, or click Allow or Yes.
  2. Type the following command, and then press Enter.
    DISM.exe /Online /Cleanup-image /Restorehealth
  3. DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:\RepairSource\Windows /LimitAccess
  4. Type the following command and press Enter.
    sfc /scannow
  5. Close the command prompt, and then run Windows Update again.

Did this resolve the issue?
Download the most recent KB

Here’s how:

  1. Go to the Update history page.
  2. Find the most recent update KB for the version of Windows 10 you have – it’s usually at the top of the list – and either write the KB number down or copy it.
  3. Go to the Microsoft Update site and search for the KB number.
  4. Select the link for the download, and then choose Download. Select Save if you are prompted.
  5. When the download completes, select Open to start the update.

Did this resolve the issue?
Egenskaper

Artikel-id: 10164 – senaste granskning 7 dec. 2016 – revision: 35

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