Marketers know their best resource is their customers. But getting people engaged and obtaining feedback on your products and services can be challenging without the right tools. Their input needs to be shared internally, so you can make informed decisions.
Get customers involved with Viva Engage, your social network for work. Use external groups to connect with your target audience and ask for insights and feedback on initiatives.
Use Microsoft Teams to assess and discuss the data with your team. Teams keep all of your documents and data stored in SharePoint for easy access.
When you’re ready to launch, make your announcement in Viva Engage and using a Skype for Business Broadcast Meeting. Your customers will feel engaged and a part of the process, and you can answer questions using the built-in feedback tools.