How to change your Microsoft subscription payment method and options


Subscriptions with recurring billing

You can change how you pay for a Microsoft subscription with recurring billing any time unless your payment is past due.

  • Sign in to your Services and subscriptions with your Microsoft account. If you have more than one Microsoft account, make sure you're signing in with the one that applies to the subscription you want to change. If you're updating your child's subscription, make sure you sign in with their account, not yours.
  • Find the subscription in the list, and then select Change how you pay.
  • Selecting Change how you pay gives you a list of your current payment options. If you don't see the option you want, select Add a new way to pay from that list and follow the instructions.

Prepaid subscriptions

For prepaid, you can't change how you pay because it's a prepaid subscription.

Change subscription plans

You can switch subscription plans for Xbox Live, Game Pass, and Office 365.

  • To change your subscription recurrence (for example, from monthly to yearly):
    • Sign in to your Services & subscriptions with your Microsoft account.
    • Find the subscription in the list.
    • Select Manage > Change > Switch, and then choose your new recurrence. If you don't see this option, make sure recurring billing is on.
  • For Office 365, you can switch between any of the three Office 365 for home subscriptions (Office 365 Home, Personal, and University). Get more info in the Switch to a different Office 365 for home subscription article.

On Xbox One

You can use your Xbox One to change how you pay for subscriptions.

  • On your console, select System > Settings > Account > Subscriptions. You may be asked to sign in again to protect your account.
  • Choose the subscription, and then select Change how you pay. If your subscription is past due, select Pay now.
  • Choose an existing payment option or select Add a new way to pay, and then follow the instructions.