Use the dial pad to make a call

Use the dial pad to make a call

The dial pad can be used like a typical phone to make a call to a phone number. (You can also type in names or groups.)

To dial a number from Teams, go to Calls Calls button , and then enter the number of the person you want to reach by using the dial pad located on the left. Then click Call Calls button .  

To call a person by name, type the name of a person into the dial pad. And to make group calls, enter multiple names and/or numbers, and click Call  Calls button .

Teams dial pad-simple

To access your dial pad during a call, go to your call controls and select Dial pad Dial pad button .  

You can also check out the First things to know about calls in Microsoft Teams article for more calling options and features.

Important: You won't be able to make a 911 emergency call if Teams isn't connected to the internet.

Note: If you don't see the option to dial a number, your org may not have purchased a calling plan. But you can still make calls to other people in Teams.

To make a call, tap Calls Calls button > Call  and enter a phone number. If you’ve enabled the setting to allow access to your phone contacts, tap Calls Calls button > Contacts Contacts button on mobile devices and select the person you want to call.

Use the dial pad on your mobile device to dial numbers from your personal phone number and to make emergency calls to your country-specific emergency number. 

Note: If you don't see the option to dial a number, your org may not have purchased a calling plan. But you can still make calls to other people in Teams.

Important: You won't be able to make a 911 emergency call if Teams isn't connected to the internet.

To call a phone number (PSTN) from the Surface Hub, touch Call Calls button from the welcome screen, and then tap Dial Pad.

Once you’ve accessed the dial pad, just enter the number you want to call.

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