Use the categories here to find the help you need or use the search box above.

Do you support Hotmail, MSN, and Live?

How do I add a Google Apps account?

How do I consolidate/unify my email accounts in my inbox?

How do I view a single email account in my inbox?

What's the difference between delete and archive?

How do I delete an email?

How do I archive an email?

How do I write/create/compose a new email message?

How do I send an email?

How do I view my sent, trash, archive and other folders?

How do I sort my inbox by unread, flagged/starred, or attachments?

How do I select multiple emails?

Where can I find the app settings?

Does Outlook work with Skype for Business/Microsoft Teams meeting?

Why can't I create a recurring event in Outlook on my phone?

Note to Self: How does it work?

Is there a size limit to attachments on iOS?

How do I switch between my accounts without the navigation bar dismissing?

Why do my attached images embed automatically in my messages?

How can I export Outlook contacts from my Exchange account?

How do I get to the page that shows all my contacts?

How do I get to the page that shows all my files, including those from my cloud storage accounts?

How do I search for contacts?

What's the fastest way to search for an attachment in my mail?

How do I search within a specific account?

What are the suggestions I see when I tap on the search box?

How do I switch between reply all/reply/forward? How do I edit recipients?

How much of my mailbox data is synchronized with Outlook for iOS and Android?

Can I delete a folder on Outlook?

I am just setting up an Outlook.com account and I'm unable to send email.

I don't see the option to Add a Teams Meeting, I only see Skype Meeting

How can I manage my Outlook tasks on mobile?

How much of my email does your app sync?

What is the difference between POP and IMAP?

What email services does your app support?

What keyboard shortcuts are available?

How do I add or create folders?

How do you report an issue or bug? 

Updating your email account password 

Why is my Microsoft Exchange account disabled? 

How do I clear the cache or locally reset/refresh the client/app? 

How do I manually enter my Exchange account information? 

Error: Invalid IMAP Server Info 

Error: SMTP Invalid Server Info 

Error: SMTP Autodiscover Failed 

Error: SMTP SSL Check Failed 

Error: SMTP Secure Connection 

Error: IMAP Autodiscover Failed 

How do I enter IMAP port numbers? 

I can’t add a second Microsoft 365 account to my Outlook app. What’s going on? 

After I changed my primary alias on my outlook.com account, I can’t log back in. 

Is there a limit to how many accounts I can add to my Outlook app? 

I see Error 403, or disallowed_useragent and a Google error. What’s up? 

How can I recover my password for Microsoft accounts: including outlook.com, Hotmail, Live, MSN, Onenote, etc.?

I don’t see how to forward or reply to a message anymore: It used to be on the bottom navigation bar. Where did it go? 

I need help with my outlook.com account. 

My iPhone X doesn’t have a home button. How can I kill the app, take a screenshot, or force reset on this device? 

Where are my starred and important folders in my Gmail account? 

2 factor authentication with AOL accounts 

How can I update my profile information or change my picture? 

I haven’t used Outlook for a while. Why are my messages taking a long time to sync on my Gmail or Exchange account... 

Mailbox Quota Exceeded 

Failed to add Microsoft 365 account or cannot syncing new messages with your existing Microsoft 365 account? 

NoSuchAccountException: Login Error 

Access Denied: Login Error 

WrongServerType: Login Error 

Error: New Contact Security Notice 

Why can’t I see my calendar or contacts from my Yahoo account? 

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