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You may need to make an update to your Microsoft 365 subscription, like changing your display name or changing your email address due to a name change. Or you might have forgotten your password and need a reset. If you're not allowed to change this information yourself, contact your human resources department or your Microsoft 365 administrator to have them change it for you. You'll need an email address or phone number. Microsoft doesn't keep this information in our systems. Here are some suggestions to help you find out who your admin is.

How do I find out who my admin is?

  • Universities and schools: Contact your school's technical support team. Usually, you can find a link on your university's main website.

  • Large businesses: Contact your organization's internal help desk or technical support.

  • Small businesses: Contact the business owner or co-owner or an IT tech support consultant, if your company has one.

If you don't know who to contact at your work or school for help, try asking the person who gave you your account information and password.

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