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After your tenant is up and running, measure success to understand your community's engagement and activity, and inform your efforts to improve, grow, or execute campaigns in your communities.

Measure and grow engagement with Community insights

Gain insights on how people are using Viva Engage in your organization the following reporting capabilities that provide an extensive view into Viva Engage usage and adoption at the user, device, and community levels:

  1. Microsoft 365 Usage Reporting Dashboard

  2. Microsoft 365 Adoption Content Pack

  3. Microsoft Graph reporting APIs

Anyone within a Community can view Community insights by selecting View Community insights.

Viva Engage Community insights helps you measure your Community’s reach and engagement. You can find out more about the people, conversations, and questions & answers that make up your Viva Engage Community.

  1. Select About under the Community image to open the About page. You can see a summary of Community insights that highlight two metrics: Active People and Posted Messages.

  2. To see the full Community insights experience, select See More.

    The Overview section of the Community insights page appears.

  • Observe predominant activity such as posting, reading, or liking of messages by Community members and non-members alike.

  • Get a glimpse of how metrics have changed since the previous period (i.e., the number of active people, or the number of posted messages).

Community insights also shows you how activities are trending over time. Visualized trends show the contributions to activity of the Community, to help you track engagement with content from campaigns or initiatives hosted on Viva Engage, report back to leaders, and optimize efforts.

Join the Driving Adoption Community

Connect and discuss the latest topics and best practices in driving cloud adoption.

  • See Driving adoption - to learn how to help users make the most of Microsoft Cloud Services.

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Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

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