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Drive engagement in a classic Yammer live event

Note: This topic describes features in classic Yammer. For more information about using this feature in new Yammer, see Drive engagement in a new Yammer live event.

Use these best practices to drive engagement in a Yammer live event:

  • In your invitation, remind people that they can participate from their device.

  • Pick a time that works in as many time zones participants are in as possible.

  • Invite people using the tools they use most: Yammer, Microsoft Teams, Outlook, or SharePoint in Microsoft 365. And don't hesitate to send out a reminder the day before and again right before the event - it works!

  • Build momentum by having participants ask questions in the week before the event.

  • Motivate contributors by using question and answer to mark best answers to questions asked during the event.

Use question and answer in a live event - for participants

  1. Participants can choose to ask a question or make a comment.

    Live event question and answer, attendee view
  2. Anyone in the Yammer group can answer a question by replying to it.

    Tip: In your reply, consider adding a link to where the question was answered: perhaps a place in the video or a Yammer or Microsoft Teams conversation.

  3. Group admins or the person asking the question mark the best answer. The best answer then shows at the top of the list, making it easy for participants to scan for best answers. Participants can hover over the best answer to see who provided the answer.

    Question with best answer marked

    If you ask the question, you'll see Mark Best Answer under the message.

    Options displayed for questions showing Mark Best Answer

  4. When you're using the web or desktop version of Yammer, you can select whether to see all questions, or only questions that don't have a best answer marked.

    Under the video, select Filter, and select either All Questions or Unanswered Questions.

    Participant view, showing question filter

Monitoring questions during a live event - for organizers

The organizer and any group admins can help manage questions during an event.

  • To look for questions that don't have a Best Answer marked, on the Filter menu, select Unanswered Questions.

    Participant view, showing question filter
  • To mark a reply as the best answer, in the message options below the answer, select Mark Best Answer.

    Options displayed for questions showing Mark Best Answer

    Tip: You can override a best answer.
    - If a better answer is posted, under the new best answer, select Best Answer.
    - If you think the current best answer is wrong and the question is still unanswered, under the message with the incorrect or wrong answer, select Unmark Best Answer.

  • To ask someone specific to answer the question, reply and @mention them.

  • In the best answers, consider adding a link to a place in the video or a link to a Yammer or Microsoft Teams conversation where the question was answered.

See Also

Share conversations or files in Yammer

Share a link to a timepoint in a Stream video

Use questions and answers in a Yammer group

Yammer live event FAQ

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