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Get help producing a Viva Engage live event

Here's what AV staff need to know in order to produce a live event on Viva Engage using an external encoder device or app. 

Get help

Support for live events is typically done by IT and AV staff within your organization.

Your Microsoft 365 administrator may have set up Microsoft 365 to include contact information for your local support team. Here's how to find out if this information is there.

  1. In Viva Engage or from anywhere in Microsoft 365, select the Help icon.

  2. Look at the bottom of the help card to see if local support information is listed.

    Custom help shows up in the help card for Office 365

See Also

Schedule and produce a live event in Viva Engage using an external app or device

Add custom help links to Microsoft 365 (admin)

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